Privacy Policy

Effective Date: January 6, 2026

Del Rio Chiropractic Inc. (“we,” “us,” or “our”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, forms, services, and communications, including SMS messaging.

By using our website or submitting your information, you agree to the practices described in this Privacy Policy.


1. Information We Collect

We may collect personal and contact information, including but not limited to:

Name

Phone number

Email address

Appointment and scheduling details

Information voluntarily submitted through forms or inquiries

We only collect information that is necessary to provide chiropractic services, respond to inquiries, schedule appointments, and communicate with you.


2. How We Use Your Information

Your information may be used for the following purposes:

Responding to inquiries and requests

Scheduling, confirming, and reminding you of appointments

Providing chiropractic service updates and care-related communications

Customer service and support

Internal record keeping and compliance

We do not use your information for purposes unrelated to your interaction with our clinic.


3. SMS Messaging & Consent

By providing your mobile phone number through our website, contact forms, or booking tools, you expressly consent to receive SMS messages from Del Rio Chiropractic Inc. related to:

Appointment confirmations and reminders

Scheduling updates

Care-related communications

Office notifications and service updates

Message frequency may vary. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP.
For assistance, reply
HELP or contact our office directly.

Consent to receive SMS messages is not a condition of purchase or receiving care.


4. SMS Privacy & Non-Sharing Policy (Carrier Required)

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service and SMS delivery providers, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell, rent, trade, or otherwise disclose your mobile number or SMS consent data.


5. Data Retention & Deletion

We retain personal and SMS-related information only for as long as necessary to:

Provide requested services

Maintain accurate records

Comply with legal and carrier requirements

You may request access to or deletion of your information at any time by contacting us.


6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. While no method of transmission is 100% secure, we take appropriate measures to protect your data.


7. Cookies & Website Analytics

Our website may use cookies or similar technologies to improve functionality and user experience. You may control or disable cookies through your browser settings.


8. Your Rights

You have the right to:

Request a copy of your personal data

Request corrections to inaccurate information

Request deletion of your personal information

To exercise these rights, please contact us using the information below.


9. Healthcare Disclaimer

SMS messages and electronic communications are provided for scheduling, informational, and administrative purposes only and do not replace professional medical advice, diagnosis, or treatment. Always consult your healthcare provider regarding medical concerns.


10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in practices, technology, or legal requirements. Updates will be posted on this page with a revised effective date.


11. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

Del Rio Chiropractic Inc.
📞 Phone:
+1 (562) 651-6300
📧 Email:
[email protected]